Ok, I just finished a lengthy dispute with my local Audi dealership and Audi Australia about rectifying something that should have been covered under a 10 year anti corrosion warranty. It took me 3 months and all I can say is this.
Do not bother arguing with the dealership. They get one message from head office. Deal directly with BMW Australia. Once I took my complaint, albeit not against the dealership in question, to head office it was sorted in 2 days and will not leave me a cent out of pocket.
MY01 Audi S3
Remus Exhaust, BMC CDA, Eibach Springs.
1994 318i manual sedan FOR SALE 6k or something. Make an offer.